Air Canada elevates customer experience with new "Maple Leaf" lounge at San Francisco International.
Air Canada recently inaugurated its 28th Maple Leaf Lounge, a novel and exclusive haven for air travellers, at San Francisco International Airport (SFO), the third of its kind in the United States. Nestled in Terminal 2, the modern sanctuary boasts Air Canada's inaugural outdoor lounge terrace, along with a variety of upscale amenities, cuisine, and refreshments, significantly enhancing the journey experience for qualified patrons prior to their flights to Canada and beyond.
Jacqueline Harkness, Managing Director, Products and Services at Air Canada, enthusiastically shared the news, "It is with great excitement that we introduce our signature Maple Leaf Lounge to the San Francisco International Airport, enabling our esteemed Bay Area customers to bask in Air Canada's celebrated hospitality from their arrival." She added, "Our investment in this space underscores our commitment to becoming the preferred international travel choice for San Franciscans."
The latest Lounge raises the bar on Air Canada's renowned offerings, introducing a spacious outdoor terrace with an overview of the aircraft and runway. The Lounge, spanning a sprawling 8168 square feet (761 square meters) and offering 165 seats, enriches the flight and airport experience for customers journeying from California to Canada or onward to Europe, Asia, and Australia via three of Air Canada's principal hubs: Toronto Pearson, Montreal Trudeau, and Vancouver International Airports.
In a nod to its Californian location, the SFO Maple Leaf Lounge incorporates distinctive design, décor, and locally-inspired culinary choices. Fresh seafood options, including the signature San Francisco fish stew cioppino, are paired with a selection of California wines, and craft beers from Sierra Nevada Brewing Company and Anchor Brewing.
Premium food and beverage services include a self-serve (hot and cold) buffet featuring regional flavours, a bar served by a bartender with a selection of international wines, local craft beers, a thoughtfully curated cocktail menu, and espresso.
In collaboration with San Francisco-based architectural firm Gensler, the lounge, the first of its kind to feature an outdoor terrace, houses two vapor fireplaces manufactured by Canadian company CF + D. The Lounge offers e-Gates and biometric identification for effortless, hands-free entry, heated towel racks in showers, a VIP room that accommodates up to 10 people, and a collection of diverse art paying tribute to both California and Canada.
Air Canada's latest addition in its expanding lounge network has also reintroduced Newark Liberty International Airport to its lounge catalogue with the launch of the new United ClubSM locale in Newark Terminal A. This unique co-location within the United Club includes a dedicated Air Canada customer service desk and an access policy aligned with Air Canada's Maple Leaf Lounges.
The Maple Leaf lounges, including San Francisco and the newly inaugurated United ClubSM in Newark Terminal A, are accessible to Aeroplan 50K, 75K, and Aeroplan Super Elite Status members, Star Alliance Gold members, Aeroplan premium co-brand cardholders, and customers departing on a business class ticket with Air Canada or another Star Alliance member.
