This move follows the two 737 MAX crashes that occurred in 2018 and 2019.
In 2022, Boeing assigned a total of 125 "flight operations representatives" to over 60 airlines, as disclosed by company officials during a media event in Washington.
Lacey Pittman, Boeing's Vice President of its Global Aerospace Safety Initiative, explained, "When there is an operator that is acquiring a new fleet type, we send them out. What we're currently doing is deploying where there is a need and a request."
While aviation regulators are responsible for ensuring airlines' readiness to operate new types of aircraft, having Boeing pilots onsite enables the company to address potentially concerning practices, noted Boeing Chief Safety Officer Mike Delaney.
"We've had to make tough recommendations to some airlines, no question about that," he said. "All of them have accepted either our recommendation... and in some cases we have offered additional resources from our company to help them do it."
Though Boeing has traditionally dispatched engineering and maintenance experts to work closely with airlines, deploying pilots on a semi-permanent basis to field inquiries about flight operations procedures marks a novel approach for the company.
